Healthcare Industry in India

Healthcare Industry in India

In the current scenario of globalization, the health sector is witnessing an unprecedented boom. The increasing number of patients seeking medical advice and the advances in medical technology has focused the spotlight on providing patients and caregivers the best of services and facilities. Midsized hospitals are best poised to take advantage of this opportunity as they form the back bone of the healthcare system in India.

Though people are increasingly aware of the importance of health care, emphasis on quality health care, patient safety and patient satisfaction still remain a concern. Hospitals are striving towards addressing these areas of concerns. But most of them face challenges in effectively using their resources -financial, human, information and materials for providing quality and accesvsible care, at all times and at affordable costs.

Some of the Challenges being faced by Hospitals Today

  • Weak leadership style and inability to institutionalize professional methods.
  • Certain Star Performers, not allowing other specialties to grow due to possessive attitude.
  • Operations management issues due to improper master-plan of the business, hampering the functioning of the facility.
  • Inability to attract and retain the best of the Doctors and Management team.
  • Partnership issues- Conflicts and differences between the partners.
  • Roadblocks in succession planning (Next generation not keen to run the facility).
  • Capacity constraints which affect service quality and hospital management.
  • Challenges in not anticipating adequate working capital.
  • Limited market research/referral base/access to competitive capital
  • No focus on Customer Satisfaction, Asset- utilization, IT implementation and Branding, and so on